Full-bleed trade photo — two-person crew carrying wrapped furniture into a home
CrewCheck for white glove delivery
Condition at pickup, condition at placement, and the customer’s sign-off — all on one record. When the retailer asks who damaged the credenza, the answer is a photo taken before it went on the truck.
Condition at pickup, at placement, and the sign-off, on one record.
14 days free · No card · Starter checklists for delivery crews included
Without a dock shot, the damage is yours by default and the retailer’s chargeback is already written.
Without a dock shot the damage is yours by default.
A signature with no photos behind it proves the box arrived, not the state it was in.
A signature with no photos proves only that it arrived.
Open the customer, open the delivery, see the dock, the placement and the sign-off in one place.
Open the delivery, see dock, placement and sign-off.
Three checklists ship with the delivery setup
Step 01 · Pickup
Packaging and item photographed
Model and serial recorded
Any existing damage flagged
Step 02 · Route
Load and blanket check
Tie-down photographed
Delivery window confirmed
Step 03 · Place
Floor and door protection down
Assembly and levelling photographed
Packaging removed and noted
Step 04 · Close
Final condition photos in place
Damage noted or “none observed”
Submission filed to the customer
Step 01 · Pickup
Item photographed · serial recorded · damage flagged
Step 02 · Route
Blanket check · tie-down photographed
Steps 03–04 · Place & close
Protection down, assembly photographed, sign-off
What the crew sees
The runner is built for a job site in daylight. Tap the row, shoot the section, move on. Submit stays off until the photo minimums are met, so nothing leaves the site half-documented.
See the runner →Placement — Whitfield sideboard
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Note — anything the office should know
A dated photo of the item before it was loaded settles most of them without a phone call.
Placement photos sit beside the signature, so “none observed” means something a month later.
Send the delivery file with the invoice. The account that trusts your paperwork is the account that keeps calling.
Questions delivery crews ask
Questions delivery crews ask
Will my crew actually use it?
It’s the phone they already carry, installed to the home screen, and the flow is three taps and a camera. There’s no login for each job and nothing to name or upload.
Can we capture a customer signature?
The sign-off step takes notes and photos today. Confirm what the signature field does before you build the flow around it.
Can I use my own checklists?
Start from the delivery templates and edit every line, or build yours from scratch. Publish and it’s on every phone immediately.
Does it fit with the rest of my software?
Submissions can be pushed to your CRM, and everything exports as CSV with the photos attached.
Will my crew actually use it?
It’s the phone they already carry, installed to the home screen, and the flow is three taps and a camera. There’s no login for each job and nothing to name or upload.
Can we capture a customer signature?
The sign-off step takes notes and photos today. Confirm what the signature field does before you build the flow around it.
Can I use my own checklists?
Start from the delivery templates and edit every line, or build yours from scratch. Publish and it’s on every phone immediately.
Also set up for
14 days free · No card · Cancel from the app