CrewCheck
Start free

Full-bleed trade photo — two-person crew carrying wrapped furniture into a home

CrewCheck for white glove delivery

Photograph it at the dock, not at the door.

Condition at pickup, at placement, and the sign-off, on one record.

14 days free · No card · Starter checklists for delivery crews included

The claim

“It arrived damaged.”

Without a dock shot the damage is yours by default.

The gap

Sign-off is a scribble on a phone

A signature with no photos proves only that it arrived.

With CrewCheck

One link, one answer

Open the delivery, see dock, placement and sign-off.

A delivery, end to end.

Three checklists ship with the delivery setup

Step 01 · Pickup

Condition at the dock

Item photographed · serial recorded · damage flagged

Step 02 · Route

On the truck

Blanket check · tie-down photographed

Steps 03–04 · Place & close

Placement and sign-off

Protection down, assembly photographed, sign-off

What the crew sees

Big targets, gloves on, one hand.

The runner is built for a job site in daylight. Tap the row, shoot the section, move on. Submit stays off until the photo minimums are met, so nothing leaves the site half-documented.

See the runner →

Placement — Whitfield sideboard

Floor and door protection down
Packaging removed and taken away
Levelled and pushed to the wall
In place — photos 2 more required
Take photos Add from library

Note — anything the office should know

Customer asked us to leave the old unit in the garage…

What delivery crews get out of it.

Chargebacks answered at the dock

A dated photo of the item before it was loaded settles most of them without a phone call.

Sign-off with something behind it

Placement photos sit beside the signature, so “none observed” means something a month later.

A record the retailer can see

Send the delivery file with the invoice. The account that trusts your paperwork is the account that keeps calling.

Questions delivery crews ask

Questions delivery crews ask

Will my crew actually use it?

It’s the phone they already carry, installed to the home screen, and the flow is three taps and a camera. There’s no login for each job and nothing to name or upload.

Can we capture a customer signature?

The sign-off step takes notes and photos today. Confirm what the signature field does before you build the flow around it.

Can I use my own checklists?

Start from the delivery templates and edit every line, or build yours from scratch. Publish and it’s on every phone immediately.

Also set up for

Moving & storagePiano movingJunk removalCleaningRestoration

Document tomorrow’s first delivery.